1. Data protection at a glance
General information on data protection
The following provides a simple overview of how we handle your personal data that we receive when you visit this website. Personal data includes, for example, your name, address, telephone number, e-mail address – all data that can be used to identify you. We pay great attention to the protection of your personal data and do not use cookies or other means for analysis or advertising purposes apart from non-personal, technically necessary and automatically transmitted information.
Data collection on this website
Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the “Information on the controller” section of this privacy policy.
How do we obtain your data?
We become aware of your personal data when we recognize your telephone number or when you give it to us and you state your name when you call us and register with us. We make a note of your telephone number and your name when you visit our restaurant or attend our events. We use the word “we” because an employee of the restaurant or event manager may receive your information to process your visit with usWe will delete the data you provide after your visit to our restaurant or event, unless you make another agreement with us, for example to receive regular information about our upcoming events. You also have the option of sending us an e-mail regarding data protection or other matters. This will provide us with your e-mail address and the information contained in the e-mail.
Our IT systems automatically collect other non-personal technical data when you visit the website, including your Internet browser, operating system and IP address, in order to ensure that the website is provided without errors.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. You can contact us at any time if you have any further questions on the subject of data protection.
2 General notes and mandatory information
Data protection
We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various personal data will be collected when you use the contact options. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Information on the controller
The controller responsible for data processing on this website is
The Heart of Joy e.U.
Priyavadin Reisecker
Franz-Josef-Strasse 3
5020 Salzburg
Phone: 0662-890 773
Fax: 0662-890 773
E-Mail: Priyavadin@heartofjoy.in
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Storage period
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until we have processed your request or until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data, in the latter case, deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to the processing of your personal data for one or more specific purposes, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR.
Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
Data processing may also be carried out on the basis of the legitimate interest of the controller or a third party in accordance with Art. 6 para. 1 lit. f GDPR.
If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR.
In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. Consent can be revoked at any time.
Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21 (1) GDPR).
Where your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21 para. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy. The supervisory authority for Austria can be found here https://www.dsb.gv.at/ and a list of the supervisory authorities can be found at
https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html
Right to data portability
You have the right to have data that we process automatically on the basis of your consent handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time with regard to this and other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
3. Data collection on this website
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
Browser type and browser version
Operating system used
URL of the websites visited
Host name of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.
Inquiries by email, telephone or fax
If you contact us by email, telephone or fax, we will store and process your request, including all resulting personal data (name, request) for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures.
In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Use of WPML
We use the multi-language plugin WPML for WordPress from OnTheGoSystems Limited, 22/F 3 Lockhart Road, Wanchai, Hong Kong (hereinafter referred to as “WPML”). We use WPML to display our website in German and English. The use of WPML enables us to display our website in multiple languages, which corresponds to our legitimate interest in addressing visitors to our website in their native language. The legal basis for data processing via cookies and the use of WPML is Art. 6 para. 1 sentence 1 lit. f GDPR. Further information on the collection and storage of data by WPML can be found here: https://wpml.org/documentation/privacy-policy-and-gdpr-compliance/
Google Maps privacy policy
We embed Google Maps from Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland – or from Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, US – on our website to make it easier for you to find our restaurant. No data will be transferred to Google without clicking on “Load Google map”. By clicking on “Load Google map”, you consent to the use of the Google Maps map and the associated transfer of data to Google. You can find more information on the handling of your data in Google’s privacy policy: https://policies.google.com/privacy?hl=en
When using Google Maps, your IP address is usually transmitted to a Google server in the USA and stored there. We have no influence on this data transfer. If you use Google Maps, Google may use the Google Fonts fonts for display, whereby your IP address and other data will also be transmitted to Google.
The use of Google Maps is in the interest of a good presentation of our online offers and to make it easy to find our restaurant. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. By clicking on “Load Google map” you give your consent and thus the data transfer takes place on the basis of Art. 6 para. 1 lit. a GDPR.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission. More on this here: https://privacy.google.com/businesses/gdprcontrollerterms/.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF), an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified in this way undertakes to comply with these data protection standards. Further information on this can be obtained from DPF at the following link: https://www.dataprivacyframework.gov/
Changes to data protection
If we supplement our services or new legal bases make it necessary to amend this privacy policy, the new privacy policy will apply when you visit our website again.